Legal & Compliance

At Wec.ai, we maintain a robust legal and compliance framework that governs all aspects of our operations. This framework is designed to protect our users, partners, and the company while ensuring adherence to all applicable laws, regulations, and industry standards.

Our voice AI solutions are developed and deployed in strict accordance with industry regulations across all jurisdictions in which we operate. Our compliance team continuously monitors regulatory changes to ensure ongoing adherence to evolving requirements.

Key regulatory areas we monitor and comply with include:

• Data protection and privacy regulations (GDPR, CCPA, HIPAA where applicable)
• Telecommunications regulations
• Industry-specific compliance requirements for energy, travel, finance, and healthcare sectors
• AI ethics guidelines and emerging AI-specific regulations
• Accessibility standards to ensure inclusive technology

Our comprehensive risk management framework identifies, assesses, and mitigates potential legal and compliance risks across our operations. This includes:

• Regular risk assessments and audits
• Implementation of controls to address identified risks
• Continuous monitoring of system performance and security
• Robust incident response procedures
• Comprehensive business continuity planning

Protecting user data is paramount to our operations. Our data protection program includes:

• Implementation of technical and organizational measures to ensure data security
• Data minimization practices
• Regular privacy impact assessments
• Clear and transparent privacy policies
• Robust data subject rights procedures
• Vendor assessment and management

For more information, please refer to our Privacy Policy.

We take appropriate measures to protect our intellectual property rights and respect the intellectual property rights of others. This includes:

• Patent protection for our innovative technologies
• Trademark protection for our brand assets
• Copyright protection for our creative works
• Trade secret protection for our confidential information
• Clear IP ownership provisions in all contracts

Our contracts are designed to clearly define the rights and obligations of all parties while providing appropriate protections for our business. Key contractual protections include:

• Clear terms of service for all users
• Appropriate limitations of liability
• Robust indemnification provisions
• Clear dispute resolution mechanisms
• Service level agreements with defined performance metrics
• Confidentiality and data protection provisions

For more details, please review our Terms of Service.

For any questions regarding our legal compliance framework, please contact our legal team at michael@wec.ai.