AI Voice Agents Built for Retail
Automate order tracking, returns, and support calls to delight every shopper.
- 24/7 logistics call handling
- Driver & shipment support
- Faster issue resolution
- Human-like conversations
Don't believe us?
Have our Wec AI call you.
Drop in support calls
Faster refunds & returns
Repeat customers
NPS improvement
How Wec AI Voice Agents Transform Retail Operations
AI voice agents that deliver faster responses, smoother transactions, and happier customers.
Order Tracking Calls
Instant updates on order and delivery status without agent queues.
Returns & Exchanges
Handle refunds, exchanges, and policy questions automatically.
Delivery Coordination
Confirm addresses, reschedule deliveries, and avoid last-mile issues.
Promotions & Product Queries
Help shoppers discover offers, availability, and store locations.
Inventory Assistance
Check stock across stores and guide customers instantly.
Post-Purchase Feedback
Collect reviews and ratings automatically after delivery.
Hear AI Voice Agents in Action
Experience how Wec AI handles real retail conversations.
Order Tracking Call
Customer checks delivery status.
Order Tracking Call
Retail
Return Request Call
AI processes refund or exchange.
Return Request Call
Retail
Promotion Inquiry Call
AI shares offers and product details.
Promotion Inquiry Call
Retail
Delivery Coordination Call
AI confirms address before shipment.
Delivery Coordination Call
Retail
From Demo to Deployment in 4 Simple Steps
Wec AI makes it easy to deploy AI Voice Agents live in weeks, not months.
Discovery & Alignment
We understand your business goals, workflows, and systems to tailor the solution from day one.
Custom AI Design
We design AI Voice Agents that reflect your brand tone, customer scenarios, and performance needs.
Integration & Testing
Seamlessly connect with CRMs, APIs, and tools, fully tested for security and reliability.
Launch & Optimization
Go live quickly, with continuous monitoring and ROI-driven improvements.
Discovery & Alignment
We understand your business goals, workflows, and systems to tailor the solution from day one.
Custom AI Design
We design AI Voice Agents that reflect your brand tone, customer scenarios, and performance needs.
Integration & Testing
Seamlessly connect with CRMs, APIs, and tools, fully tested for security and reliability.
Launch & Optimization
Go live quickly, with continuous monitoring and ROI-driven improvements.
Ready to See AI Voice Agents in Action?
Book a personalized demo and discover how Wec.ai helps enterprises cut costs, improve customer experience, and scale conversations effortlessly.
Why book with us?
- Custom-tailored demo for your business
- ROI analysis specific to your operations
- No commitment — just valuable insights