AI Voice Agents for Energy & Utilities Support

AI Voice Agents Built for Energy & Utilities

Resolve billing, outage, and service calls instantly with AI voice agents.

  • Billing & account support
  • Outage status updates
  • Service request handling
  • Instant call resolution

Don't believe us?
Have our Wec AI call you.


55%

Fewer billing calls


24/7

Outage support


3x

Faster service booking


60%

Higher CSAT


How Wec AI Voice Agents Transform Energy & Utilities

Automate every call. From outages to billing with human-like clarity.

Billing & Payment Calls

Handle balance inquiries, due dates, and confirmations automatically.

Outage Reporting

Log outages, verify locations, and share live restoration updates.

Service Requests

Book installations, connections, and maintenance appointments.

Tariff & Plan Queries

Explain pricing, usage, and energy-saving options clearly.

Proactive Notifications

Send planned maintenance alerts and payment reminders.

Feedback & Surveys

Collect post-service feedback automatically.

Hear AI Voice Agents in Action

Listen to real utility conversations powered by Wec AI.


Billing Call

AI agent assists with payment details and confirmation.

AI Support Agent

Billing Call

Energy Utility

Billing
0:000:00

Outage Report Call

Customer reports a power cut and gets restoration updates.

AI Support Agent

Outage Report Call

Utility Provider

Outage
0:000:00

Service Request Call

AI books a meter installation or maintenance appointment.

AI Support Agent

Service Request Call

Energy Services

Service
0:000:00

Tariff Inquiry Call

AI explains pricing plans and energy usage.

AI Support Agent

Tariff Inquiry Call

Energy Retailer

Tariff
0:000:00

From Demo to Deployment in 4 Simple Steps

Wec AI makes it easy to deploy AI Voice Agents live in weeks, not months.

1

Discovery & Alignment

We understand your business goals, workflows, and systems to tailor the solution from day one.

2

Custom AI Design

We design AI Voice Agents that reflect your brand tone, customer scenarios, and performance needs.

3

Integration & Testing

Seamlessly connect with CRMs, APIs, and tools, fully tested for security and reliability.

4

Launch & Optimization

Go live quickly, with continuous monitoring and ROI-driven improvements.

Ready to See AI Voice Agents in Action?

Book a personalized demo and discover how Wec.ai helps enterprises cut costs, improve customer experience, and scale conversations effortlessly.

Why book with us?

  • Custom-tailored demo for your business
  • ROI analysis specific to your operations
  • No commitment — just valuable insights

Request a Demo

Frequently Asked Questions